Q&A

Isn’t it the governments job to make sure businesses comply with the equality act?

In a word, no.  The equality act can only be enforced by individuals taking cases, be they on the basis of sex, gender identity, race, religion, sexual orientation, marital status, pregnancy and maternity, age or disability. There is no government body that goes around to check these things, though planning permission for new buildings often … Continue reading Isn’t it the governments job to make sure businesses comply with the equality act?

I’m not discriminating, I’m treating everyone the same!

The law says that if you don't make reasonable adjustments for disabled people then you are discriminating against them. You can find more information about this at Section 20 of the Equality Act 2010, on the Equality and Human Rights Commission Website, and in the post on where to find the law. Even when thinking … Continue reading I’m not discriminating, I’m treating everyone the same!

How do I find the law on access for disabled people?

You can find the equality act here. The part that deals with 'reasonable adjustments' is section 20, and you can find it here. In addition to the legislation there is a statutory code of practice The Equality and Human Rights Commission has helpfully provided guidance on what the law means for service providers that is … Continue reading How do I find the law on access for disabled people?

I inadvertently excluded people from my shop, what should I do now?

You need to make sure that you address their concerns. Useful case law on this point was provided by District Judge Lettall in the case of Fogerty v Keaz [Stockport County Court, 13th July 2015]: “The court can, where appropriate, give credit to those that recognise ultimately the fact that they have unlawfully discriminated and … Continue reading I inadvertently excluded people from my shop, what should I do now?